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Moving to the new StrawPoll
What changes for existing users when the new platform launches, and why you don’t need to do anything.
StrawPoll has been rebuilt from the ground up. If you already use StrawPoll, everything you have comes with you: your account, your plan and your polls. You don’t need to do anything. This page explains what happens and when.
The short version
- Your old links keep working. Every existing poll stays reachable, and its votes stay exactly as they are.
- Your account and billing move over automatically. Sign in with the same email and password as before.
- Your polls move over when you use them. Each poll comes to the new platform the moment you work with it there, together with all its votes.
The timeline
1. Preview: new.strawpoll.com
For about two weeks before launch, the new platform is live at new.strawpoll.com. Take a look around, try the new editor and question types, and tell us what you think.
During the preview, nothing changes on strawpoll.com. Your polls, links and votes work as usual.
2. Launch day: the new platform moves to strawpoll.com
On launch day, the new platform takes over strawpoll.com. The old platform stays online at old.strawpoll.com.
3. After launch: old links redirect
Links to polls made on the old platform redirect automatically to old.strawpoll.com/[poll-id]. Anyone who opens a link you shared before launch, from a chat, an email or an embed, lands on your poll and can still vote. You don’t need to update or re-share any links.
Your account and plan
Your account moves to the new platform automatically on launch day:
- Sign in with the same email and password. Your password carries over as it is. You don’t need to reset it.
- Your plan and billing carry over. Your subscription, payment details and invoices move with your account, and you won’t be charged twice.
Your polls and votes
Your polls don’t all move at once. Each one moves to the new platform when you work with it there. Until then, it keeps running on the old platform, collecting votes as before.
When a poll moves, it brings all of its votes with it. From then on it collects votes in one place only, so you never end up with two copies of a poll showing different results.
This also means you only bring over what you still need. Polls you’ve finished with stay on old.strawpoll.com, where you can still open them and read their results.
Common questions
Do I need to do anything before launch?
No. Your account, plan and polls are all taken care of. If you want, try the new platform at new.strawpoll.com during the preview.
Will people who vote on my old poll lose their votes?
No. Votes on old polls are kept as they are. When you move a poll to the new platform, its votes come with it.
Will my embedded polls still work?
Yes. Embeds of old polls redirect to old.strawpoll.com, just like links do.
How long will old.strawpoll.com stay online?
We’ll keep it running after launch so your old polls and their results stay reachable, and we’ll let you know well in advance before anything changes.
Something looks wrong with my account or a poll
Contact our support team and include the link to the poll or the email address of your account. We’ll sort it out.