Automation

Connect Zapier

Start a Zap with every response and pass it on to thousands of other apps.

With Zapier, every response can start a Zap: add a contact to your CRM, send an email, create a task, or anything else Zapier connects to.

Set it up

  1. In Zapier, create a Zap and pick Webhooks by Zapier as the trigger, with the Catch Hook event.
  2. Copy the webhook URL Zapier shows you. It starts with https://hooks.zapier.com/hooks/catch/.
  3. In StrawPoll, open Integrations, click Add an integration and choose Zapier.
  4. Paste the URL, choose the poll and whether to send new responses, changed responses or both, then save.
  5. Click Send test, then go back to Zapier and click Test trigger to load the sample response.
  6. Add the next steps of your Zap and publish it.

Webhooks by Zapier is available on Zapier’s paid plans.

The fields you can map

Each response arrives with these fields:

FieldWhat’s in it
eventresponse.created, response.updated, response.deleted or ping for a test
testtrue for test deliveries
form_name, form_title, form_urlThe poll
response_idStrawPoll’s ID for the response
submitted_at, updated_atWhen it was sent and last changed
deleted_atWhen the respondent deleted it, for response.deleted
respondent_name, respondent_email, respondent_phoneContact details, if the poll asked for them
answersOne field per question, named after the question
commentThe respondent’s comment

Because each answer is its own field, you can map them straight into the next step. Run Test trigger again after you add questions, so Zapier sees the new fields.

Skip tests and edits

Add a Filter by Zapier step that only continues when test is false. To act on new responses only, turn off Response changed and Response deleted in StrawPoll, or filter on event.

Send responses to HubSpot or another CRM

Add your CRM’s step that creates or updates a contact, then map respondent_email, respondent_name and the answers onto it. Ask for an email in the poll so every response can be matched to a contact.

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