Automation
Connect Zapier
Start a Zap with every response and pass it on to thousands of other apps.
With Zapier, every response can start a Zap: add a contact to your CRM, send an email, create a task, or anything else Zapier connects to.
Set it up
- In Zapier, create a Zap and pick Webhooks by Zapier as the trigger, with the Catch Hook event.
- Copy the webhook URL Zapier shows you. It starts with
https://hooks.zapier.com/hooks/catch/. - In StrawPoll, open Integrations, click Add an integration and choose Zapier.
- Paste the URL, choose the poll and whether to send new responses, changed responses or both, then save.
- Click Send test, then go back to Zapier and click Test trigger to load the sample response.
- Add the next steps of your Zap and publish it.
Webhooks by Zapier is available on Zapier’s paid plans.
The fields you can map
Each response arrives with these fields:
| Field | What’s in it |
|---|---|
event | response.created, response.updated, response.deleted or ping for a test |
test | true for test deliveries |
form_name, form_title, form_url | The poll |
response_id | StrawPoll’s ID for the response |
submitted_at, updated_at | When it was sent and last changed |
deleted_at | When the respondent deleted it, for response.deleted |
respondent_name, respondent_email, respondent_phone | Contact details, if the poll asked for them |
answers | One field per question, named after the question |
comment | The respondent’s comment |
Because each answer is its own field, you can map them straight into the next step. Run Test trigger again after you add questions, so Zapier sees the new fields.
Skip tests and edits
Add a Filter by Zapier step that only continues when test is false. To act on new responses only, turn off Response changed and Response deleted in StrawPoll, or filter on event.
Send responses to HubSpot or another CRM
Add your CRM’s step that creates or updates a contact, then map respondent_email, respondent_name and the answers onto it. Ask for an email in the poll so every response can be matched to a contact.