Voting
“You have already voted”, but I haven’t
Why people on the same Wi-Fi, office or school network get blocked, and how to fix it.
If voters see that they have already voted although they haven’t, the poll most likely limits responses by IP address.
Why it happens
With IP address, StrawPoll allows one response per network connection. Everyone on the same Wi-Fi, like in an office, a school, a dorm, a family home or a café, usually shares one public IP address. After the first person votes, everyone else on that network is blocked.
Some mobile networks also share addresses between many customers.
iCloud Private Relay is the exception. Safari on Apple devices often sends traffic through addresses Apple shares between many strangers. When someone else on the same Private Relay address has already responded, StrawPoll asks the voter to confirm their email instead of blocking them. Each email can then respond once, and this costs you no credits.
How to fix it
Open the Settings tab and set Duplicate check to an option that tells people apart:
- Browser session for casual polls.
- Email address when each person needs to be verified.
- Unique code when you know exactly who should vote.
See Choose how to limit responses.
If the poll is not yours
Ask the poll’s creator to change the setting, or vote from another network, for example on mobile data.