Voters didn’t get the verification email

When responses are limited by Email address, voters get an email with a code. If it doesn’t arrive:

Ask voters to check

1. Wait a minute. Emails usually arrive within seconds, but some providers delay them.
2. Look in spam, junk or promotions folders.
3. Check the address for typos and request a new code.
4. Use a real inbox. Addresses from disposable email services aren’t accepted.

Company email servers sometimes hold back emails from outside senders. In that case, a personal address often works.

Skip the code altogether

Send personal email invites from the Share tab. People who open their personal link count as confirmed and don’t need a code.

Or switch to unique codes, which don’t need email at all.