Payments & invoices
How subscriptions work
How the annual subscription renews, how to cancel it and what happens afterwards.
An annual subscription gives you a paid plan for twelve months and renews by itself, so your plan never lapses by accident. It costs about half as much per month as paying monthly.
When you’re charged
You’re charged when you subscribe and then once a year on the same date. The Billing page always shows the next renewal date, for example Annual subscription · Renews 14 March. The price shown on the day you subscribe is the price you pay at renewal.
Cancel any time
- Open Billing from your account menu.
- Choose Cancel renewal under your current plan.
Canceling doesn’t end your plan early. It stays active until the end of the year you’ve paid for, then stops and your account returns to Free. You won’t be charged again, and you can subscribe again whenever you like. Contact support within 30 days of a plan payment for a full refund.
Change your payment method
Choose Invoices & payment method on the Billing page. It opens Paddle’s billing portal, where you can update your card, see past invoices and check upcoming renewals.
Monthly credits
Plans with a subscription include credits every month, not just once a year. They reset on the 1st of the month, and unused ones don’t carry over. See Plans and credits.
Changing plans
To move to a different plan, pick it on the upgrade page. The new plan is queued after your current period, so you never pay twice for the same time.
Who handles the payment
Payments are processed by Paddle, our merchant of record. That’s why the charge on your statement may show Paddle, and why invoices come from Paddle on our behalf.